We understand your business has specific requirements and we take this approach when customizing a support plan tailored to your business needs.
We will listen to what you have to say, and ask questions to ensure we understand what makes your business tick.
When we initially engaging with new clients, we perform a full audit of all hardware and software, and install our remote management on all devices.
Download our Flyer
Enables your staff to stay focused on your core business activity while our IT support team deals with any technical issues.
Delegate your IT support to an expert and trustworthy business partner, all for an agreed monthly fee. The price is fixed and unrelated to the number of IT issues you may face. In short, it’s in our interest as well as yours to have your systems running smoothly.
Any IT issues will be dealt with rapidly within a guaranteed time frame, while the day-to-day upkeep of your systems is constantly managed.
We have the experience and know-how to discuss, analyse and solve any technical issues on your behalf with your technology providers. From website and internet issues, to warranty matters and slow software, let Pure IT take the strain.
Your annual subscriptions for web hosting, anti-virus and internet content filtering can be monitored by us ensuring you are adequately covered. We will also upgrade as appropriate to ensure you get the best value for your money.
We look at the big picture when it comes to getting the most out of technology for our clients.
This covers the life-cycle of all your IT equipment, and budgeting for renewing equipment and software, taking into account how your business in developing.
We review your subscriptions to ensure you are getting best service for what you pay.
We can also compile a disaster recovery plan to protect your data and get you up and running again should the worst happen.
Guaranteed response time
On-site call-out included
Flexible coverage times
Windows & Mac supported
24×7 server monitoring
System updates and patches
Monitoring of Antivirus Updates
System and network audit
Regular IT reviews
Liaison with third party vendors
Named Account Manager