In order to streamline support requests and better serve you, we utilise efficient web-based systems.

HelpdeskOur Helpdesk Ticket system ensures all support requests are dealt with in an efficient manner. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

simplehelp screenOur Remote Support system is installed on each clients PCs, Macs and servers to enable us to quickly assess issues. This has lead to a reduction in the number of on-premises call-outs. This in itself saves our clients money and makes our IT Support team more efficient.